What we handle
- Welcome emails and onboarding packs
- Collecting details, documents and signatures
- Setting up client records
- Sending regular progress updates
- Checking in at agreed milestones
- After-sales follow-up
- Flagging unhappy clients early so you can fix it
Who this suits
Anyone whose new client experience is "here is an invoice, good luck". Service businesses with multi-week projects. Anyone losing repeat work to silence.
What changes
New clients feel looked after from day one. Fewer "any update?" emails. Fewer complaints that could have been caught early. More repeat work from clients who felt remembered.
How it fits your tools
We work from your CRM, project tool, or a simple shared document. You set the milestones and the update cadence. We send them on time.
What it costs
From £20 per hour on our 40-hour monthly package. Smaller retainers and pay as you go available — see pricing.
Send a short note and we will come back the same working day.
Arrange a call today