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Service

Call handling service for UK small businesses

A business call handling service means enquiries are answered when you cannot pick up. Calls answered in your business name, messages taken properly, bookings made while you work.

What we handle

  • Answering calls in your business name during agreed hours
  • Taking messages with the detail that matters
  • Booking appointments directly into your diary
  • Screening nuisance and sales calls
  • Passing urgent calls to you immediately
  • Sending a same-day written summary of every call

See how this worked for a trades firm: how we helped a trades business stop missing calls.

Who this suits

Trades on site all day. Clinics with a reception gap. Consultants in back-to-back meetings. Anyone currently losing work to voicemail.

How it works

We use a number you own or a number we set up for you. Calls forward to us during your chosen hours. You get a written note after each one. Out-of-hours cover can be added. You keep your existing number and your existing phone.

What changes

Missed calls become booked jobs. You stop apologising for not picking up. Callers get a person, not a beep.

What it costs

From £20 per hour on our 40-hour monthly package. Smaller retainers and pay as you go available — see pricing.

Send a short note and we will come back the same working day.

Arrange a call today

Common questions

FAQs

How does call handling work?

We use a number you own or a number we set up for you. Calls forward to us during your chosen hours. We answer in your business name, take a message, and either book an appointment or pass the message to you.

Can you provide out-of-hours cover?

Yes. Evening and weekend cover is available as an add-on. Messages are delivered first thing the next working day, or immediately if urgent.

How much does call handling cost?

Call handling is included in higher packages or available as an add-on from around £80–£150/month depending on volume. See pricing for details.

See all FAQs · Arrange a call