Admin support for South Wales small & medium businesses

Get your time back.
We’ll handle the admin.

From calendars and inboxes to invoices and customer onboarding – we take care of the monotonous work so you can focus on growing your business.

No long contracts · Local team · Transparent pricing

What we typically take off your plate

  • Calendar & meeting coordination
  • Email triage & correspondence
  • Phone answering & call handling
  • Invoice support & expense processing
  • Customer onboarding & data entry
  • Document prep & CRM updates
Local South Wales-based support
Flexible Hours that fit your week
Clear Transparent pricing
Secure GDPR-conscious & confidential

Free tool · No sign-up

What is admin actually costing you?

Most owners never put a number on it. Adjust the sliders with your own hours and rate — see the annual cost in seconds, and how much you could save by outsourcing.

Your situation

10 hrs

From light email checks to full diary + inbox + invoices

£25

Use your charge-out rate or a realistic internal value

1

Usually just you, or you + team members

60%

Many clients start by outsourcing 50–70% of the repetitive work

Annual cost of this admin

£13,800

Based on 46 working weeks (UK average after holidays & bank holidays)

Weekly cost

£300

Hours per year

460

Potential annual saving by outsourcing

£0

276 hours saved per year

If you hand over 60% of this work at a typical support rate of ~£30/hr

Talk through your numbers →

This is an estimate for illustration only. Your actual hours, rates and package price will be refined in a free discovery call. Working weeks assume 46 (standard UK calculation after annual leave and bank holidays).

What we help with

Everyday admin, handled with care

We support small businesses and sole traders with the repetitive tasks that eat into your day. Pick what you need – we’ll scope the rest together.

📅

Calendar & schedule management

Keep your diary organised, avoid clashes, and send polite reminders so meetings actually happen.

✉️

Email organisation & correspondence

Inbox triage, prioritisation, drafting replies, and keeping important messages from getting lost.

📞

Phone lines & call handling

Incoming and outgoing call support so you don’t miss opportunities or spend hours on hold.

🤝

Meeting coordination & follow-up

Arrange meetings, share agendas, and chase action points so nothing falls through the cracks.

📄

Document preparation & management

Formatting, filing, version control and simple document preparation when you need things looking professional.

🗂️

Data entry & database maintenance

Keep your CRM, spreadsheets and records accurate and up to date without the late nights.

💷

Expense processing & invoices

Support with expense tracking, invoice generation and chasing so cash flow stays healthier.

👋

Customer onboarding & updates

Welcome new clients smoothly, keep accounts updated, and free you to focus on the relationship.

We can also help with light travel arrangements, basic research, minute-taking, and simple social media scheduling. Just ask during your discovery call.

Simple process

How we work together

No jargon, no pressure – just a clear path from first chat to steady support.

1

Free discovery call

We chat about your current admin load, what’s draining your time, and what success would look like. No obligation.

2

Clear scoping & quote

You receive a simple summary of hours needed and transparent pricing – usually within a couple of days.

3

Easy onboarding

We set up secure access to the tools you already use and agree simple ways of working together.

4

Ongoing support

Regular check-ins, flexible hours, and the freedom to adjust as your business needs change.

Straightforward pricing

Packages that grow with you

Most clients start with a monthly retainer for predictability. All prices exclude VAT. We’ll refine the exact hours during your discovery call.

Starter

10 hours / month

£350/month

£35 per hour

  • Ideal for testing the waters
  • Light calendar & email support
  • Flexible task mix
  • Monthly check-in
Enquire

Professional

40 hours or more / month

£1,000/month

£25 per hour

  • Near full-time admin cover
  • Phone support options
  • Deeper process support
  • Embedded in your workflow
Enquire

Ad-hoc support: £40–£45 per hour (minimum 2–3 hours).

Phone / call handling: Available as an add-on or included in higher packages (from around £80–£150/month depending on volume).

Onboarding: A small one-off fee (£50–£150) covers systems setup and process mapping so we can hit the ground running.

Prefer a custom mix of hours? We’ll build a package that fits during your free discovery call.

Why work with us

Local, friendly, and focused on small businesses

We’re based in Cardiff and work primarily with local small businesses and sole traders who are brilliant at what they do – but don’t have the time (or the desire) to live in their inbox.

You get a personal, approachable service rather than a faceless offshore team. We understand UK business norms, Welsh and UK time zones, and the realities of running a small operation here.

  • Local knowledge of South Wales businesses
  • Clear communication and no jargon
  • Flexible hours that adapt as you grow
  • Confidential, GDPR-aware handling of your data
  • Transparent pricing with no long lock-ins to start

Who we typically help

  • Professional services (consultants, accountants, solicitors, coaches)
  • Trades and service businesses with office admin needs
  • Estate agents and property-related businesses
  • Health & wellbeing practices
  • Busy sole traders and micro-teams

If admin is stealing time from the work that actually grows your business, we’d love to chat.

Ready to free up some hours?

Book a free, no-pressure discovery call. We’ll listen to where the admin pain is and give you a clear view of hours and cost.

Book your free discovery call

Get in touch

Let’s talk about your admin

Tell us a little about your business and the tasks you’d like support with. We’ll reply promptly and arrange a free discovery call at a time that suits you.

Based in & Service - South Wales

Typical response - Within one working day

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